Returns & Exchanges
At PS4 Controller Mods, we stand behind the quality of our custom hardware and offer a 30-day return window for all unmodified electronics. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure a quick resolution or refund.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and a brief explanation of why you wish to return the item.
Secure Packaging
Place the controller and any included accessories back into the original protective packaging to prevent damage during transit.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the controller's condition and serial number, your refund or exchange will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing